Privacy Policy

1. PREAMBLE

1. These governance rules and privacy policy regarding personal information protection (the "Policy") aim to establish the principles that Presto Rental (the "Company") must follow when collecting, using, disclosing, retaining, and destroying personal information.
2. The Policy applies to all personal information related to customers, suppliers, and employees (the "Concerned Persons") in the context of our event and audiovisual equipment rental services.

2. CONSENT

By using our services, you agree to be bound by this Policy and consent to your personal information being processed in accordance with its terms.

3. INFORMATION COLLECTED

We collect the following information to provide our rental services:

1. Professional contact details (name, first name, position, company)
2. Contact information (address, phone, email)
3. Event details (date, location, event type)
4. Specific technical requirements
5. Payment information (for transactions)
6. Identity verification (for certain sensitive equipment)
7. Equipment usage data (for maintenance)

4. PURPOSE OF COLLECTION

Data is used for:

1. Executing rental contracts
2. Providing personalized technical support
3. Ensuring equipment security
4. Improving our services and equipment
5. Communicating important information
6. Complying with legal obligations

5. SECURITY MEASURES

1. We implement strict security measures to protect your data:
   • AES-256 encryption for sensitive data
   • Restricted access to authorized personnel
   • Encrypted daily backups
   • TLS protocols for all communications
2. For rented equipment:
   • Secure data erasure after each rental
   • Physical access controls to warehouses
   • 24/7 monitoring of our facilities

6. SHARING WITH THIRD PARTIES

We may share data with:

1. Technical service providers (for equipment maintenance)
2. Shipping carriers (for delivery/installation)
3. Secure payment processors
4. Legal authorities (if required by law)

All third parties are contractually required to maintain equivalent confidentiality standards.

7. DATA RETENTION

Retention periods:

• Active customer data: 5 years after last activity
• Financial records: 7 years (tax requirement)
• Equipment data: 2 years (for warranties)
• Identity verification: 1 year after rental

8. USER RIGHTS

You have the right to:

1. Access your personal data
2. Request corrections
3. Withdraw your consent
4. Request deletion of your data
5. Object to certain processing

To exercise these rights, contact our Data Protection Officer.

9. COOKIES AND ANALYTICS

We use:

1. Essential cookies (website functionality)
2. Google Analytics (anonymized)
3. Performance cookies (service improvement)

You can manage cookies via your browser settings.

10. CONTACT