Rental Terms and Conditions

1. Contract Purpose

These terms govern the rental of equipment and associated services provided by Presto Rental.

This contract constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior agreements and representations, whether oral or written.

This contract binds and benefits the respective heirs, successors and assigns of the parties.

The invalidity of one or more provisions of this contract shall not affect the validity of the remaining provisions, which shall continue to apply.

This contract shall not constitute or be deemed to constitute a partnership or joint venture between the parties who declare they are conducting business as independent contractors.

This contract automatically takes effect when a business relationship is established between the CLIENT and the SUPPLIER (signature, order, payment or acceptance of service), and remains applicable to all future services unless expressly terminated in writing by either party.

The CLIENT acknowledges having read, understood and accepted these terms and conditions when consent is given through any of the following means: (i) checking the acceptance box on the SUPPLIER's website; (ii) signing a quote; or (iii) accepting a quote in writing, including by email. The SUPPLIER reserves the right to modify these terms at any time without notice. The current version is always available on the SUPPLIER's website, and it is the CLIENT's responsibility to review it before any new collaboration. No individual notification will be sent in case of updates.

2. Booking and Payment

1. All bookings require a 100% deposit of the total amount to be confirmed.
2. For last-minute bookings (less than 7 days), a 15% surcharge applies.
3. Accepted payment methods are: credit card (Visa, Mastercard, Amex) and Interac transfer. No checks, bank drafts or other methods.

3. Delivery and Installation

1. Delivery fees are calculated based on distance and equipment.
2. The client must provide adequate and secure access for installation.
3. Any access delay will result in additional fees ($150/hour).
4. The client has 1 hour to inspect equipment after delivery.

4. Liability and Insurance

1. The client is responsible for equipment from delivery until pickup.
2. Insurance covering rented equipment (replacement value) is mandatory.
3. Any damage or loss will be charged to the client at current equipment value.
4. Presto Rental declines all liability for accidents related to improper use.

5. Usage Conditions

1. Equipment must be used according to its intended purpose.
2. Any unauthorized modification or repair is prohibited.
3. The client must provide adequate and stable power supply.
4. Environmental conditions (temperature, humidity) must be respected.

When appropriate, the CLIENT agrees to acknowledge Presto Rental as the official service provider in promotional materials or public events, unless otherwise specified in writing.

The CLIENT agrees not to reproduce or have reproduced any concepts, methods, tools or visuals developed by the SUPPLIER for 12 months following the event, without written authorization.

All official communication between parties must be in writing to the designated email address of each party.

The CLIENT is responsible for all ancillary costs necessary for project execution, including but not limited to: municipal permits, paid site access, private security.

NO WAIVER. A party's waiver of recourse for a violation, breach, delay or omission regarding any provision of this contract by the other party shall not be interpreted as a waiver of recourse for other violations, breaches, delays or omissions.

NON-SOLICITATION. The CLIENT shall not, while this contract remains in effect and for 18 months following its termination, solicit or recruit either directly or for its subsidiaries any employees, consultants or suppliers of the SUPPLIER or in any way encourage them to terminate their relationship with the SUPPLIER. The parties agree that in the event of such solicitation or hiring (whether direct or indirect), the CLIENT shall pay the SUPPLIER fifty thousand Canadian dollars ($50,000) for each employee, consultant or supplier hired by the CLIENT as liquidated damages.

EXCLUSIVITY. During the term, the CLIENT agrees not to award a similar contract to another entity.

INDEMNIFICATION AND WARRANTIES BY CLIENT AND REPRESENTATIVE. The individual representing the CLIENT in this contract affirms being duly authorized to act on behalf of the CLIENT, otherwise they personally guarantee any claim resulting from the CLIENT's failure to fulfill an obligation under this contract.

LIMITATION OF WARRANTIES. The SUPPLIER makes no representations and offers no warranties regarding the reliability, timeliness, quality, relevance, availability, safety, accuracy or completeness of the services provided to the client. The SUPPLIER does not represent or warrant: the reliability of data when sourced from third parties, that stored data will be accurate or reliable, accessibility to the SUPPLIER's website and/or servers or those of its external providers.

LIMITATION OF LIABILITY. The service SUPPLIER makes no representations and offers no warranties regarding the reliability, timeliness or quality of services, and the client acknowledges and accepts that all risks arising from awarding this contract to the SUPPLIER are exclusively their responsibility, within the limits provided by applicable law. In no event shall the total and cumulative liability of the service SUPPLIER and its agents and licensors to the CLIENT, for any claim arising from this contract or equipment rental, whether based on contract, tort (including negligence), strict liability or any other theory, exceed the lesser of: (a) the total amount paid by the CLIENT to the SUPPLIER under this contract for services and equipment directly related to the claim, or (b) the coverage limits of the insurance policy held by the SUPPLIER at the time of the event giving rise to the claim, excluding any applicable deductible. In no event shall the SUPPLIER, its agents or licensors be liable to the CLIENT for indirect, punitive, special, exemplary, incidental, consequential or other damages of any type (including bodily injury and loss of data, revenue, profits, enjoyment or any other economic benefit). In no event shall the SUPPLIER, its agents or licensors be liable for losses, damages or injuries caused by the client, including but not limited to losses, damages or injuries resulting from reliance on completeness.

SEVERABILITY. Each provision of this contract forms a distinct whole, so that any court decision that one or more provisions of this contract is null or unenforceable shall not affect the legality or validity of the other provisions of this contract or their enforceability, unless contrary intent is evident in the text.

ASSIGNMENT. The SUPPLIER may assign the contract, any of its obligations and any payment due under it to a third party without the CLIENT's prior written consent. The client may not assign this contract without the SUPPLIER's written consent. If the CLIENT sells its assets, it must immediately notify the SUPPLIER, who may consent to assignment of the contract.

6. Cancellation and Refund (excluding force majeure)

1. Cancellation more than 90 days prior: full refund.
2. Cancellation between 90 and 60 days: 50% fee.
3. Cancellation less than 60 days: no refund.
4. In case of force majeure, applicable conditions and fees are defined in clause 10 (Force Majeure).

7. Warranties and Limitations

Presto Rental commits to providing equipment in good working condition but cannot guarantee:

• Perfect compatibility with all existing systems
• Optimal performance in extreme environmental conditions
• Complete absence of technical malfunctions

The client is responsible for proper equipment use and must follow provided instructions. In case of non-compliance, Presto Rental cannot be held responsible for any damages or losses incurred.

The CLIENT declares that equipment is functional and satisfactory. The CLIENT is responsible for all damage from delivery until equipment is returned to the SUPPLIER.

The SUPPLIER warrants that their entire contribution to production is and will be original material, will not violate any copyright, constitute libel, defamation, or infringe on the privacy or reputation of any individual or entity.

The SUPPLIER does not guarantee uninterrupted broadcast services or continuous availability of used platforms. The CLIENT acknowledges that some interruptions may occur beyond the SUPPLIER's control (outages, third-party platform maintenance, etc.).

The representations, warranties and commitments in this article survive the termination of the term, whether by termination or otherwise.

8. Data Protection

All personal data collected is processed in accordance with our Privacy Policy. Confidentiality of contract terms and any information obtained during its execution is mutually mandatory between parties, unless parties expressly waive application of this article 9 in whole or in part. Without limiting the foregoing, parties acknowledge that all financial, statistical, production and operational information related to the CLIENT's and SUPPLIER's business or any affiliated company and/or any related person as defined in the Income Tax Act (Canada) must be considered confidential and they commit to maintaining this confidentiality throughout the term and at all times thereafter.

All intellectual property rights (copyrights, trademarks, patents, etc.) associated with creations, concepts or elements provided by the SUPPLIER under this contract remain its exclusive property, unless otherwise expressly provided in writing.

9. Applicable Law

These terms are governed by the laws of the province of Quebec. Any dispute will be submitted to the competent courts of this province.

In case of dispute arising from this contract, the parties agree to attempt to resolve the conflict amicably or through mediation before initiating any legal proceedings.

In case of discrepancy between the French version and the English or Spanish version of this contract, the French version prevails.

10. Force Majeure

The SUPPLIER cannot be considered in default in fulfilling its obligations when such fulfillment is delayed, hindered or prevented by force majeure. Force majeure includes any cause beyond the parties' control, which they could not reasonably have foreseen and against which they could not protect themselves. Force majeure includes, but is not limited to, fortuitous events, equipment technical failures, inclement weather, strikes, partial or complete work stoppages, lock-outs, fires, riots, pandemics, intervention by civil or military authorities, compliance with government regulations or orders, and acts of war (declared or not). This contract may be canceled or terminated in all cases where contract performance is prevented in whole or in part by force majeure. For purposes of this contract, force majeure means the occurrence of an unforeseeable event that cannot be resisted and renders either party unable to fulfill its obligations under this contract. Also considered force majeure are adverse weather conditions preventing cultural events or shows, floods, fires, intervention by civil or military authorities, or labor shortages. In case of force majeure, or cancellation resulting from force majeure, the CLIENT will be responsible for costs incurred by the SUPPLIER up to the moment of force majeure declaration or cancellation. If the client cancels a reservation due to force majeure when no specific costs have been incurred by the SUPPLIER (e.g., cancellation before any concrete event preparation begins), a fee of 50% of the deliverable value will be charged to compensate for lost opportunity and administrative costs related to reservation management.

11. Requirements for a Successful Event

The CLIENT commits to the SUPPLIER, for production, realization and installation purposes, to:

1. Provide a floor plan and lighting plan, if applicable, at least 10 days before the event.
2. Ensure easy access to event venues for equipment delivery, installation and pickup.
3. Inform the SUPPLIER of any specific technical, logistical or scheduling constraints related to the venue or event.
4. Respect payment deadlines and booking conditions.
5. Provide all information necessary for proper service execution (e.g., schedules, number of participants, etc.).
6. Ensure event venues are:
   • Clear and ready for equipment installation.
   • Compliant with safety, accessibility, fire and evacuation standards.
   • Equipped with adequate electricity, stable Internet access, sufficient lighting, and necessary technical facilities.
7. Ensure security on-site during setup and teardown periods, if necessary.
8. Provide an available contact point throughout the event for any questions or incidents.
9. Ensure presence of a CLIENT representative on-site during the event to coordinate with the SUPPLIER's team.
10. Respect usage conditions for equipment and services provided by the SUPPLIER.
11. Provide all necessary documents and information in writing, related to the contract.
12. Send any event-related documentation to participants, when applicable.
13. Inform participants of minimum requirements to attend virtual events, including:
    • A Windows or Mac computer (ideally no tablets, phones or other devices).
    • A video camera (webcam).
    • A microphone.
    • A stable Internet connection of 2 to 7 Mbps without interruption.
14. Provide a ready location to receive equipment before installation, if the event is in-person.
15. Obtain event insurance, if necessary. The SUPPLIER provides no insurance under this contract.

Any delay in providing technical information required by the SUPPLIER may result in penalties or revision of initial contract terms, including additional fees or service refusal without refund.

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